Terms of service
Terms of Service
Last Updated: June 5, 2026
Welcome to CRYSNOVA. By accessing our website and placing an order, you agree to be bound by the following Terms of Service.
Eligibility
By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence.
CRYSNOVA sells products intended for adults only.
Product Information
We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate.
However, we reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.
Orders
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, unauthorized, or in violation of these Terms.
Pre-Order Products
Many products offered by CRYSNOVA are available on a pre-order basis.
By placing a pre-order, you acknowledge and agree that:
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Processing may require approximately 2–3 weeks before shipment.
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Delivery timelines are estimates and are not guaranteed.
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Supplier, customs, carrier, or weather-related delays may occur.
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Once a pre-order has been processed, sourced, or shipped, it cannot be cancelled.
Pricing and Payments
All prices are displayed in the currency selected on the website.
Payment is required at the time of purchase.
CRYSNOVA reserves the right to modify prices at any time without prior notice.
Shipping
Shipping times are estimates only.
CRYSNOVA is not responsible for delays caused by:
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Suppliers
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Customs inspections
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Shipping carriers
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Weather conditions
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Events beyond our reasonable control
Customers are responsible for providing accurate shipping information.
Returns and Replacements
Due to hygiene and safety reasons, intimate wellness products are considered final sale.
Returns and exchanges are not accepted unless the product arrives damaged, defective, or incorrect.
Please refer to our Refund & Exchange Policy for complete details.
Intellectual Property
All content on this website, including logos, text, graphics, product descriptions, and images, is the property of CRYSNOVA and may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
To the maximum extent permitted by law, CRYSNOVA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
Privacy
Your use of our website is also governed by our Privacy Policy.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website following any changes constitutes acceptance of the updated Terms.
Contact Us
For questions regarding these Terms of Service, please contact: